Frequently Asked Questions

Process of Ordering a Custom Mouthguard

Message us on TikTok, Facebook, and Instagram @eliteguardco to fill-up the order form.

For orders within Metro Manila, including the filled-up order form, you may provide us a date that suites your availability so we can book a teeth molding appointment.

For orders outside Metro Manila, after we receive the payment, we will ship your EliteGuard Impression Kit. Once the kit arrives to you, follow the easy directions provided in the manual in taking your own teeth mold. The process takes about 5 minutes to complete. Once done, follow the page of instructions on how to return the impression kit.

Boil & Bite vs Custom mouthguard

Molded mouthguards, commonly known as boil-and-bite, are mass-produced and offer only a general fit. While they are inexpensive and easy to use, they often feel bulky, shift during activity, and provide limited protection.

In contrast, EliteGuard custom mouthguards are made from precise dental impressions, resulting in a tailored fit that stays securely in place. This ensures maximum comfort, better airflow, and superior shock absorption — significantly reducing the risk of oral and jaw injuries.

For athletes seeking high-performance protection and long-lasting comfort, custom mouthguards remain the most reliable and recommended option.

Braces/Missing/Unsual Teeth

EliteGuardCo custom mouthguards are designed to accommodate all types of dental structures — including unusual alignment, braces, gaps, or missing teeth.

Because each mouthguard is made from your exact dental impression, it provides a precise fit regardless of your oral condition, ensuring full protection and comfort where standard guards fall short.

Rush Orders and International Shipping

EliteGuardCo accommodates rush orders upon request — simply indicate it in the order form and we’ll prioritize your mouthguard.

We currently serve customers nationwide within the Philippines, and international shipping is in development as we expand our reach.

What if Custom Mouthguard doesn’t fit?

EliteGuardCo guarantees a perfect fit.

If your mouthguard feels anything less than ideal, please let us know — we’ll make it right. In the rare case it rubs or causes discomfort, we’ll provide a return label so you can send it back for a professional adjustment. Your comfort and protection matter to us, and we’re committed to ensuring your guard fits 100% perfectly.

Materials used for Mouthguards

EliteGuardCo mouthguards are crafted from dental-grade EVA plastic, ensuring optimal durability, flexibility, and biocompatibility for maximum protection and comfort.

How long does the Mouthguards last?

With proper care and no changes in your dentition, the materials used in your EliteGuardCo mouthguard are built to last. Regular cleaning is essential to extend its usable lifespan. For individuals under 15 years old, dental structures may still be changing, which can affect fit — in such cases, a replacement is recommended once the guard no longer fits comfortably. Additionally, to maintain hygiene and avoid bacterial buildup, we advise replacing your mouthguard annually, especially if not cleaned consistently.